Returns & Exchanges
At Conturve, we want you to feel confident and comfortable in your purchase. If you are not completely satisfied, we offer a 30-day hassle-free return and exchange policy for all unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the products are in new, unworn condition.
Print and Ship
Download your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing